Refund policy

We sell pre-owned iPhones and electronics. If you receive a faulty, damaged or incorrect product, please contact us as soon as possible.

Items will not be accepted for return if they have:
• Physical damage, cracks or broken screens caused after delivery
• Water or liquid damage
• Signs of misuse or accidental damage
• Been opened, repaired or modified by an unauthorised person
• Missing accessories or parts
• Altered, removed or damaged serial/IMEI labels

All returned products may be inspected before a return, repair, replacement or refund is approved. Returns and refunds are subject to applicable South African consumer law.